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Digital Cloud Privacy Policy

Our Privacy Policy Commitment

We respect your privacy and handle personal information with transparency, care, security, and clear business purpose.

This Privacy Policy explains how Digital Cloud collects, uses, stores, shares, protects, and manages personal information when you visit our website, contact us, submit a request, register for an event, request a SAP Finance PoV or PoC discussion, download content, interact with our advertising, or communicate with our team.

Our goal is to collect only the information needed to respond to your inquiry, provide our services, improve our website experience, support business communications, and meet applicable legal, security, and operational requirements.

Effective date: May 2026

What this policy covers

This policy applies to Digital Cloud website visitors, prospects, clients, partners, webinar registrants, PoV / PoC requesters, and business contacts.

Information we collect Contact details, company details, form submissions, website usage, cookies, and business communication records.
How we use information To respond to requests, provide services, schedule discussions, improve our website, and support legitimate business communication.
Your privacy choices You may request access, correction, deletion, withdrawal of consent, marketing opt-out, and other rights where applicable.
Security and accountability We use reasonable safeguards and limit access to information based on business need and service purpose.

Information we may collect

We collect personal information only where it is relevant to our website, services, business communication, security, analytics, marketing, event registration, or PoV / PoC request process.

CONTACT DATA

Business contact information

We may collect your name, business email address, phone number, company name, job title, location, country, and any information you provide through contact forms, PoV forms, PoC forms, webinar forms, or email communication.

REQUEST DATA

Service inquiry information

When you request a SAP Finance PoV, SAP Finance PoC, AMS review, webinar, or consulting discussion, we may collect information about your SAP landscape, area of interest, business requirement, preferred meeting time, and project priority.

WEBSITE DATA

Website and usage information

We may collect IP address, browser type, device type, pages visited, referring source, session activity, approximate location, date and time of visit, and interaction with our website pages or digital campaigns.

COOKIES

Cookies and similar technologies

We may use cookies, pixels, tags, analytics tools, and advertising measurement technologies to understand website performance, measure campaign effectiveness, remember preferences, and improve visitor experience.

COMMUNICATIONS

Emails and business records

We may keep records of emails, meeting requests, submitted forms, support inquiries, webinar registrations, and other business communications required to respond to your request or manage our relationship.

LIMITED DATA

Information we do not request unnecessarily

We do not intentionally request sensitive personal information through general website forms. Please do not submit confidential payroll, health, government ID, financial account, password, or production system credentials through public website forms.

Digital Cloud privacy handling model Privacy Lifecycle
Privacy Commitment Transparent • Secure • Purpose-led Collect Carefully Only needed business information Use Clearly Defined service and business purpose Share Responsibly Service providers and legal need Respect Rights Access • correction • deletion Protect Data Security safeguards and access control Retain Properly Keep only as needed Consent • Purpose • Security • Rights • Accountability

Our privacy principles

Digital Cloud uses privacy principles that are suitable for a professional services and technology consulting company serving business customers across multiple regions.

  • We identify the purpose before collecting personal information.
  • We collect only the information needed for business communication, service delivery, marketing, analytics, security, or legal obligations.
  • We use reasonable safeguards to protect information from unauthorized access, disclosure, alteration, or misuse.
  • We retain information only for as long as needed for the purpose collected, business records, dispute resolution, security, or legal requirements.
  • We provide ways for individuals to contact us about privacy questions, requests, corrections, deletions, or grievances.

How we use personal information

We use personal information for legitimate business, service, security, communication, marketing, and compliance purposes.

SERVICE RESPONSE

Responding to inquiries

We use your information to respond to contact requests, SAP consulting inquiries, webinar registrations, PoV requests, PoC requests, meeting requests, service questions, and business communications.

PoV / PoC

Processing SAP Finance requests

When you request a SAP Finance PoV or PoC, we use the information provided to review your requirement, understand your target scenario, contact you, schedule a discussion, and determine the appropriate next step.

SERVICE DELIVERY

Providing consulting services

We may use business contact information and project-related details to deliver SAP consulting, implementation, testing, data migration, AMS, and advisory services to clients.

MARKETING

Business communications

We may send relevant service updates, event information, SAP content, or business communications. You may opt out of non-essential marketing communications at any time.

ANALYTICS

Website improvement

We may use analytics and campaign measurement tools to understand how visitors use our website, which pages perform well, and how to improve navigation, content, and conversion experience.

SECURITY

Security and compliance

We may use information to protect our website, prevent fraud or misuse, maintain records, enforce terms, respond to lawful requests, and comply with applicable legal obligations.

Cookies, analytics, and advertising technologies

Our website may use cookies, pixels, tags, and analytics tools to support website functionality, performance measurement, campaign attribution, and relevant business advertising.

How cookies may be used

  • To help the website function properly and improve page performance.
  • To understand visitor behavior, pages viewed, traffic sources, and content performance.
  • To measure marketing campaign effectiveness, including LinkedIn or other business advertising campaigns.
  • To remember basic preferences and improve website usability.
  • To support security, fraud prevention, and spam protection tools such as reCAPTCHA.

Your cookie choices

  • You can adjust browser settings to block or delete cookies.
  • Some website features may not work properly if cookies are disabled.
  • Where required, we will respect applicable consent or opt-out choices for non-essential cookies and targeted advertising technologies.
  • If available, you may use cookie preference tools, browser privacy settings, or device-level privacy controls.
  • You may contact us if you have questions about website tracking or advertising measurement.

How we share information

We do not sell personal information for money. We may share limited information only when necessary for business operations, service delivery, legal obligations, security, analytics, marketing measurement, or with your direction.

SERVICE PROVIDERS

Trusted vendors and platforms

We may share information with hosting providers, website platforms, form tools, CRM systems, email providers, analytics providers, advertising measurement tools, security tools, and other vendors that help us operate our business.

BUSINESS PURPOSE

Client and project support

We may share information internally or with approved project participants when needed to respond to a client request, schedule meetings, deliver consulting services, perform project work, or support business communication.

LEGAL NEED

Compliance and protection

We may disclose information where required by law, legal process, regulatory request, security investigation, fraud prevention, dispute resolution, protection of rights, or enforcement of agreements.

Advertising and “share” / targeted advertising notice

Some privacy laws may treat certain advertising, analytics, retargeting, or pixel-based measurement activities as “sharing” or targeted advertising. Where applicable, you may request that we opt you out of such sharing or targeted advertising activity.

Data retention, security, and international processing

We maintain privacy, security, and retention practices designed for a professional technology services company operating across regions.

RETENTION

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose collected, including responding to inquiries, managing client relationships, maintaining business records, complying with legal obligations, resolving disputes, and supporting security.

SECURITY

How we protect information

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No online system is fully risk-free, but we work to limit unauthorized access, misuse, disclosure, alteration, or loss.

ACCESS CONTROL

Limited internal access

Access to personal information is limited to authorized personnel, service providers, or business partners who need the information for defined business, service, support, legal, or security purposes.

TRANSFER

International processing

Because Digital Cloud may work with clients, vendors, systems, and service providers in multiple countries, information may be processed or stored outside your location. We take reasonable steps to protect information in those circumstances.

ACCURACY

Keeping information accurate

We rely on you to provide accurate information when submitting forms or communicating with us. You may contact us to request corrections to personal information that is inaccurate or incomplete.

MINIMIZATION

Data minimization

We aim to collect only the information needed for the specific purpose. We encourage visitors not to submit unnecessary confidential or sensitive information through public website forms.

Your privacy rights and choices

Depending on your location and applicable law, you may have rights related to your personal information. We will review and respond to valid requests in accordance with applicable legal requirements.

1

Access and know

You may request information about the personal data we collect, use, retain, disclose, or otherwise process about you.

2

Correct

You may request correction of inaccurate or incomplete personal information in our records.

3

Delete or erase

You may request deletion of personal information, subject to legal, security, business-record, contractual, or operational exceptions.

4

Withdraw consent

Where processing is based on consent, you may withdraw consent, subject to lawful retention and service limitations.

5

Opt out

You may opt out of non-essential marketing emails, and where applicable, sale, sharing, or targeted advertising.

6

Portability

Where applicable, you may request a copy of certain personal information in a portable format.

7

Limit sensitive use

Where applicable, you may request limits on use or disclosure of sensitive personal information.

8

Grievance and appeal

You may contact us with privacy complaints, grievances, questions, or appeals regarding our response to your request.

Non-discrimination

We will not discriminate against you for exercising privacy rights that are available under applicable law. However, some requests may affect our ability to provide certain services, respond to inquiries, or maintain ongoing business communication.

Additional privacy practices

These additional practices apply to website visitors, business contacts, prospects, clients, and individuals who submit information through Digital Cloud forms or communications.

PoV, PoC, webinar, and contact forms

  • We use submitted information to process your request and contact you about the relevant discussion, event, or service.
  • For SAP Finance PoV and PoC requests, we may use the information to understand your scenario, evaluate fit, and schedule a focused business discussion.
  • For webinars or events, we may use information to register you, send access details, reminders, and relevant follow-up communication.
  • We may keep records of submitted forms for business follow-up, audit, security, and service management purposes.

Marketing communications

  • We may send business-to-business communications about SAP services, events, thought leadership, or relevant offerings.
  • You may unsubscribe or request removal from marketing communications at any time.
  • We may still send non-marketing communications related to a request, meeting, transaction, project, security notice, or legal matter.
  • We do not intentionally send marketing communications to individuals who have clearly opted out, subject to processing time.

Third-party websites and links

  • Our website may contain links to third-party websites, social media pages, partner platforms, webinar tools, or external resources.
  • We are not responsible for the privacy practices, content, security, or policies of third-party websites.
  • When you leave our website, review the privacy policy of the external website or platform you visit.

Children’s privacy

  • Our website and services are intended for business users and are not directed to children.
  • We do not knowingly collect personal information from children through our website.
  • If we learn that a child has provided personal information without appropriate consent, we will take reasonable steps to delete it.

How to submit a privacy request

You may contact Digital Cloud to ask a privacy question, request access, request correction, request deletion, withdraw consent, opt out of marketing, request advertising opt-out, or submit a privacy grievance.

STEP 01

Submit your request

Contact us through the Digital Cloud Contact Us page and clearly describe your privacy request, including the email address or information related to your request.

STEP 02

We verify and review

We may need to verify your identity or business relationship before responding. We will review the request based on applicable law, records, and legitimate business or legal exceptions.

STEP 03

We respond appropriately

We will respond within a reasonable timeframe and explain our response, action taken, or reason if we cannot fully complete a request due to legal, security, contractual, or operational reasons.

Authorized requests

Where applicable, you may authorize another person to submit a privacy request on your behalf. We may require proof of authorization and verification before responding to the request.

Policy updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, legal requirements, security practices, cookies, analytics tools, or operational needs.

When we update this policy

If we make material changes, we may update the effective date, post the revised policy on our website, or provide additional notice where required. Your continued use of the website after an updated policy is posted means the updated policy applies from that date forward.

How this policy relates to client agreements

If Digital Cloud has a separate written agreement, statement of work, confidentiality agreement, data processing agreement, or security requirement with a client, that agreement may include additional terms that apply to project-specific information.

Contact Digital Cloud about privacy

For privacy questions, access requests, correction requests, deletion requests, marketing opt-out, cookie questions, or grievance redressal, please contact Digital Cloud through our Contact Us page and include “Privacy Request” in your message.

Contact Us

Copyright & Content Notice

© 2026 Digital Cloud. All rights reserved. All website content, including but not limited to text, graphics, images, service descriptions, branding elements, logos, design materials, and other content displayed on this website, is the exclusive intellectual property of Digital Cloud. Unless otherwise stated, any unauthorized copying, reproduction, republication, modification, distribution, transmission, display, adaptation, or use of any material, in whole or in part, without the prior written consent of Digital Cloud, may constitute an infringement of applicable intellectual property and other laws, and may result in legal proceedings, including civil and/or criminal action, as permitted under applicable law within USA, Canada and India.

About Digital Cloud
Digital Cloud is a global SAP consulting and technology services company supporting customers across India, the United States, and Canada. We deliver strategic SAP consulting services across the full customer lifecycle—from transformation planning and implementation to optimization, support, and continuous innovation.
Our expertise includes SAP Cloud ERP, SAP S/4HANA Cloud (Public Edition), SAP S/4HANA Cloud (Private Edition), GROW with SAP, and RISE with SAP, and SAP S/4HANA On-Premise. We help organizations modernize operations, improve business performance, and accelerate digital transformation with scalable, future-ready SAP solutions.