We respect your privacy and handle personal information with transparency, care, security, and clear business purpose.
This Privacy Policy explains how Digital Cloud collects, uses, stores, shares, protects, and manages personal information when you visit our website, contact us, submit a request, register for an event, request a SAP Finance PoV or PoC discussion, download content, interact with our advertising, or communicate with our team.
Our goal is to collect only the information needed to respond to your inquiry, provide our services, improve our website experience, support business communications, and meet applicable legal, security, and operational requirements.
This policy applies to Digital Cloud website visitors, prospects, clients, partners, webinar registrants, PoV / PoC requesters, and business contacts.
We collect personal information only where it is relevant to our website, services, business communication, security, analytics, marketing, event registration, or PoV / PoC request process.
We may collect your name, business email address, phone number, company name, job title, location, country, and any information you provide through contact forms, PoV forms, PoC forms, webinar forms, or email communication.
When you request a SAP Finance PoV, SAP Finance PoC, AMS review, webinar, or consulting discussion, we may collect information about your SAP landscape, area of interest, business requirement, preferred meeting time, and project priority.
We may collect IP address, browser type, device type, pages visited, referring source, session activity, approximate location, date and time of visit, and interaction with our website pages or digital campaigns.
We may use cookies, pixels, tags, analytics tools, and advertising measurement technologies to understand website performance, measure campaign effectiveness, remember preferences, and improve visitor experience.
We may keep records of emails, meeting requests, submitted forms, support inquiries, webinar registrations, and other business communications required to respond to your request or manage our relationship.
We do not intentionally request sensitive personal information through general website forms. Please do not submit confidential payroll, health, government ID, financial account, password, or production system credentials through public website forms.
Digital Cloud uses privacy principles that are suitable for a professional services and technology consulting company serving business customers across multiple regions.
We use personal information for legitimate business, service, security, communication, marketing, and compliance purposes.
We use your information to respond to contact requests, SAP consulting inquiries, webinar registrations, PoV requests, PoC requests, meeting requests, service questions, and business communications.
When you request a SAP Finance PoV or PoC, we use the information provided to review your requirement, understand your target scenario, contact you, schedule a discussion, and determine the appropriate next step.
We may use business contact information and project-related details to deliver SAP consulting, implementation, testing, data migration, AMS, and advisory services to clients.
We may send relevant service updates, event information, SAP content, or business communications. You may opt out of non-essential marketing communications at any time.
We may use analytics and campaign measurement tools to understand how visitors use our website, which pages perform well, and how to improve navigation, content, and conversion experience.
We may use information to protect our website, prevent fraud or misuse, maintain records, enforce terms, respond to lawful requests, and comply with applicable legal obligations.
Our website may use cookies, pixels, tags, and analytics tools to support website functionality, performance measurement, campaign attribution, and relevant business advertising.
We do not sell personal information for money. We may share limited information only when necessary for business operations, service delivery, legal obligations, security, analytics, marketing measurement, or with your direction.
We may share information with hosting providers, website platforms, form tools, CRM systems, email providers, analytics providers, advertising measurement tools, security tools, and other vendors that help us operate our business.
We may share information internally or with approved project participants when needed to respond to a client request, schedule meetings, deliver consulting services, perform project work, or support business communication.
We may disclose information where required by law, legal process, regulatory request, security investigation, fraud prevention, dispute resolution, protection of rights, or enforcement of agreements.
Some privacy laws may treat certain advertising, analytics, retargeting, or pixel-based measurement activities as “sharing” or targeted advertising. Where applicable, you may request that we opt you out of such sharing or targeted advertising activity.
We maintain privacy, security, and retention practices designed for a professional technology services company operating across regions.
We retain personal information only for as long as reasonably necessary for the purpose collected, including responding to inquiries, managing client relationships, maintaining business records, complying with legal obligations, resolving disputes, and supporting security.
We use reasonable administrative, technical, and organizational safeguards to help protect personal information. No online system is fully risk-free, but we work to limit unauthorized access, misuse, disclosure, alteration, or loss.
Access to personal information is limited to authorized personnel, service providers, or business partners who need the information for defined business, service, support, legal, or security purposes.
Because Digital Cloud may work with clients, vendors, systems, and service providers in multiple countries, information may be processed or stored outside your location. We take reasonable steps to protect information in those circumstances.
We rely on you to provide accurate information when submitting forms or communicating with us. You may contact us to request corrections to personal information that is inaccurate or incomplete.
We aim to collect only the information needed for the specific purpose. We encourage visitors not to submit unnecessary confidential or sensitive information through public website forms.
Depending on your location and applicable law, you may have rights related to your personal information. We will review and respond to valid requests in accordance with applicable legal requirements.
You may request information about the personal data we collect, use, retain, disclose, or otherwise process about you.
You may request correction of inaccurate or incomplete personal information in our records.
You may request deletion of personal information, subject to legal, security, business-record, contractual, or operational exceptions.
Where processing is based on consent, you may withdraw consent, subject to lawful retention and service limitations.
You may opt out of non-essential marketing emails, and where applicable, sale, sharing, or targeted advertising.
Where applicable, you may request a copy of certain personal information in a portable format.
Where applicable, you may request limits on use or disclosure of sensitive personal information.
You may contact us with privacy complaints, grievances, questions, or appeals regarding our response to your request.
We will not discriminate against you for exercising privacy rights that are available under applicable law. However, some requests may affect our ability to provide certain services, respond to inquiries, or maintain ongoing business communication.
These additional practices apply to website visitors, business contacts, prospects, clients, and individuals who submit information through Digital Cloud forms or communications.
You may contact Digital Cloud to ask a privacy question, request access, request correction, request deletion, withdraw consent, opt out of marketing, request advertising opt-out, or submit a privacy grievance.
Contact us through the Digital Cloud Contact Us page and clearly describe your privacy request, including the email address or information related to your request.
We may need to verify your identity or business relationship before responding. We will review the request based on applicable law, records, and legitimate business or legal exceptions.
We will respond within a reasonable timeframe and explain our response, action taken, or reason if we cannot fully complete a request due to legal, security, contractual, or operational reasons.
Where applicable, you may authorize another person to submit a privacy request on your behalf. We may require proof of authorization and verification before responding to the request.
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, legal requirements, security practices, cookies, analytics tools, or operational needs.
If we make material changes, we may update the effective date, post the revised policy on our website, or provide additional notice where required. Your continued use of the website after an updated policy is posted means the updated policy applies from that date forward.
If Digital Cloud has a separate written agreement, statement of work, confidentiality agreement, data processing agreement, or security requirement with a client, that agreement may include additional terms that apply to project-specific information.
For privacy questions, access requests, correction requests, deletion requests, marketing opt-out, cookie questions, or grievance redressal, please contact Digital Cloud through our Contact Us page and include “Privacy Request” in your message.
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